Quality assured
Chief executive Greg Wallace says there are many reasons why New Zealand’s builders and contractors should use a master plumber on projects, whether domestic or commercial.
“Master Plumbers are the professionals you can trust for any project, no matter how big or small. We want our brand to be instantly recognisable as a mark of distinction and quality,” Greg says.
“Members of Master Plumbers are reputable firms that meet the strict criteria of our ongoing QA (Quality Assurance) programme. We look at business practices, legislative compliance, employment contracts, staff supervision and training, as well as equipment servicing and maintenance. The QA process educates and supports new and existing members to reach the very highest standards of professionalism, health and safety, quality, skills and training.
“All member businesses must have a certifying plumber, gasfitter and/or drainlayer on the team. These tradespeople are responsible for ensuring their own work, and the work of those they supervise, is done correctly.”
Members are required to have a minimum $1 million public liability insurance cover and the Master Plumbers Guarantee covers their workmanship for residential customers for 12 months.
“Our members also commit to the Master Plumbers Code of Conduct, which promotes best business practice – namely professional standards and ethical behaviour.”
Business support
Master Plumbers supports its members to run successful businesses.
“Benefits range from health and safety resources, employment agreements and HR support, to residential building contract and gas certificate templates.
“We want to ensure that all our members are the best they can be – for their staff, their business and their clients, both contractors and property owners,” Greg says.
Master Plumbers’ members can also access savings on fuel, digital communications, hire equipment, job management software, office supplies, Site Safe membership and more.
Master Plumbers runs regular technical and business courses presented by experts in their field. This training is available to all plumbing tradespeople, with members receiving a discount on the registration fees.
Members are supplied with the Master Plumbers brand for use in promoting their business.
Master Plumbers recently launched ‘Good Call’ as part of its “Don’t Risk It” campaign. It features ordinary Kiwis going about their daily lives, safe in the knowledge that work on their homes has been expertly handled by tradespeople they can rely on.
The Dont Risk It website has a facility to search for local Master Plumbers, Gasfitters and/or Drainlayers, and provides contact information drawn from Master Plumbers’ membership database.
The Master Plumbers Quality Assurance (QA) review
- Business practices
- Health and safety systems
- Legislative compliance
- Employment contracts
- Gas certification
- Staff supervision and training
- Equipment maintenance and servicing.
Advocacy
For over 100 years, Master Plumbers has been protecting, developing and promoting the interests of the plumbing trade and the wider sector.
“We are a collective voice for the industry, advocating for members at a central and local government level,” Greg says.
